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SmartBear Software today announced that it attained record sales for the fourth quarter and the year ending December 31, 2011. SmartBear also launched a new brand identity and website reflecting the company’s renewed focus on helping software professionals support their organization’s quality needs in cloud computing, Agile and mobile development, and virtualization.

During the fourth quarter, SmartBear added over 450 new customers and approximately 12,000 new users (excluding free versions of soapUI and loadUI), grew trials to over 13,000 per month and continued strong profitability. SmartBear tools and services are now used by over one million software professionals in software development, testing and IT operations. Other milestones for 2011 include:

  • Over 16,000 customers worldwide.
  • Over 3 million downloads and 800,000 users of soapUI, the most popular API testing tool in the world.
  • AlertSite website monitoring now averaging over 215 million page measurements per month.
  • Continued to attract new talent to the leadership team. Key new hires included Richard “Rip” Haak as Chief Financial Officer; and Donna Ceriani, Chief People Officer.
  • 80 percent of users that have tried a SmartBear tool would recommend it to a friend (based on a recent Net Promoter Score survey with nearly 1,000 respondents.)

Further highlights of 2011 include the acquisition of AlertSite Web Monitoring, extending SmartBear’s quality solution into the post-deployment phase, providing a DevOps approach to quality for cloud dependent or mobile applications. Additionally, the acquisition of Eviware later in the year deepened the company’s API and web services testing solution and added an open source community of 800,000 additional users to its growing community of Developers, QA Engineers and Operations professionals. The company launched Software Quality Connection, an unbiased resource for the software development community and was honored with several industry awards including being recognized as a Top Web Performance Monitoring Solution to Internet Retailers by Internet Retailer magazine (AlertSite), and being named to the SD Times 100 List of Leaders and Innovators. SmartBear also introduced two new products, PeerReview Complete and LoadComplete.

Joe Krivickas, CEO, SmartBear, said, “SmartBear has joined HP and IBM as a top three quality lifecycle management platform and is the only free trial, inside sales software vendor in a $2.4B market. We are uniquely positioned to ensure software success by serving software professionals’ pre- and post-deployment quality needs spanning virtual, mobile and cloud platform environments.”

About SmartBear Software

SmartBear Software provides tools for over one million software professionals to build, test, and monitor some of the best software applications and websites anywhere – on the desktop, mobile and in the cloud. Our users can be found worldwide, in small businesses, Fortune 100 companies, and government agencies. Learn more about the SmartBear Quality Anywhere Platform, our award-winning tools, or join our active user community at, on Facebook, or follow us on Twitter @smartbear.

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